This Privacy Policy applies to the website www.sprtechqq.com, operated by SPRTECHQQ, a division of SPR Creative Technologies LLP. It explains how we collect, use, and protect your personal information in accordance with the Information Technology Act 2000 and the Digital Personal Data Protection Act 2023 (DPDPA) of India.
1. Who We Are
SPRTECHQQ is a brand of SPR Creative Technologies LLP, registered in India. We deliver Extended Reality (XR) and Artificial Intelligence (AI) solutions for enterprise clients. Our registered contact for privacy matters is:
- Email: info@sprtechqq.com
- Phone: +91 70212 26867
- Website: www.sprtechqq.com
2. What Personal Data We Collect
We collect personal data only when you voluntarily submit it to us through our contact form. The data we collect includes:
- Your name
- Your company name (optional)
- Your email address
- Your service interest (optional)
- Your message or project description
We do not collect sensitive personal data such as financial information, government ID numbers, biometric data, or health information through this website.
3. How We Use Your Personal Data
The personal data you submit through our contact form is used exclusively to:
- Respond to your enquiry or project request
- Follow up on conversations you have initiated with us
- Provide you with information about our services where you have requested it
We do not use your personal data for automated decision-making, profiling, or direct marketing without your explicit consent.
4. Legal Basis for Processing
Under the Digital Personal Data Protection Act 2023 (DPDPA), we process your personal data on the basis of your consent. By submitting our contact form, you consent to us processing your data for the purposes described in this policy. You may withdraw this consent at any time by contacting us at info@sprtechqq.com.
5. How We Store and Protect Your Data
Contact form submissions are received via Web3Forms and delivered to our email inbox at info@sprtechqq.com. We do not operate a database of contact form submissions beyond our email records.
We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. Our website is served over HTTPS with SSL encryption provided by Cloudflare.
Your data is stored for as long as is necessary to respond to your enquiry and to maintain a record of our business correspondence. If you request deletion of your data, we will comply within a reasonable timeframe.
6. Cookies and Analytics
6.1 Google Analytics
Our website uses Google Analytics 4 (GA4), a web analytics service provided by Google LLC. GA4 collects anonymous usage data including pages visited, time spent on pages, general geographic location (country level), and device type. This data is used to understand how visitors use our website so we can improve it.
Google Analytics sets the following cookies on your device:
- _ga: identifies unique visitors, expires after 2 years
- _ga_G-Z7E9YXB071: maintains session state, expires after 2 years
The data collected by Google Analytics is processed by Google in accordance with their Privacy Policy at policies.google.com/privacy. You can opt out of Google Analytics tracking using the Google Analytics Opt-out Browser Add-on.
6.2 Cloudflare Technical Cookies
Cloudflare, our website hosting and security provider, may set a strictly necessary cookie (__cf_bm) to distinguish between humans and bots, and to prevent malicious traffic. This cookie is essential for the secure operation of the website and cannot be disabled.
6.3 No Other Cookies
We do not use advertising cookies, social media tracking cookies, or any other non-essential cookies beyond those listed above.
7. Third-Party Services
We use the following third-party services on this website:
- Web3Forms: processes contact form submissions and routes them to our email. Privacy policy at web3forms.com.
- Google Analytics 4: anonymous website analytics. Privacy policy at policies.google.com/privacy.
- Cloudflare Pages: website hosting, content delivery, and security. Privacy policy at cloudflare.com/privacypolicy.
- Google Fonts: delivers the Syne and Poppins typefaces used on this website. Google may log font requests.
We do not sell, rent, or trade your personal data with any third party for their own marketing purposes.
8. Your Rights Under the DPDPA 2023
Under the Digital Personal Data Protection Act 2023, you have the following rights regarding your personal data:
- Right to access: request a copy of the personal data we hold about you
- Right to correction: request that we correct inaccurate or incomplete data
- Right to erasure: request deletion of your personal data
- Right to withdraw consent: withdraw your consent to processing at any time
- Right to grievance redressal: raise a complaint with us regarding data processing
To exercise any of these rights, please contact us at info@sprtechqq.com. We will respond within a reasonable period and in accordance with applicable law.
9. Links to External Websites
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read their privacy policies before sharing any personal data.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or in applicable law. We will update the date at the top of this page when changes are made. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:
- Email: info@sprtechqq.com
- Phone: +91 70212 26867
- WhatsApp: +91 70212 26867